/* ================================================================
   app-ayuda.css — Módulo Centro de Ayuda
   ================================================================ */

/* ── Layout principal ────────────────────────────────────────── */
.ayuda-layout {
  display: grid;
  grid-template-columns: 1fr 340px;
  gap: 24px;
  align-items: start;
}

.ayuda-section-title {
  font-family: Outfit, sans-serif;
  font-size: 0.95rem;
  font-weight: 600;
  margin-bottom: 14px;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

/* ── Guías rápidas ───────────────────────────────────────────── */
.ayuda-guides {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(250px, 1fr));
  gap: 12px;
  margin-bottom: 28px;
}

.ayuda-guide {
  padding: 18px;
  transition: border-color var(--transition), transform var(--transition);
  cursor: default;
}

.ayuda-guide:hover {
  border-color: var(--primary);
  transform: translateY(-1px);
}

.ayuda-guide-content {
  display: flex;
  align-items: flex-start;
  gap: 12px;
}

.ayuda-guide-icon {
  width: 38px;
  height: 38px;
  border-radius: var(--radius-sm);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  font-size: 1rem;
}

.ayuda-guide-title {
  font-weight: 700;
  font-family: Outfit, sans-serif;
  font-size: 0.88rem;
  margin-bottom: 5px;
  color: var(--text-main);
}

.ayuda-guide-desc {
  font-size: 0.78rem;
  color: var(--text-muted);
  line-height: 1.5;
}

/* ── FAQ Accordion ───────────────────────────────────────────── */
.ayuda-faq {
  border-radius: var(--radius-md);
  overflow: hidden;
}

.ayuda-faq details {
  border-bottom: 1px solid var(--border-color);
}

.ayuda-faq details:last-child { border-bottom: none; }

.ayuda-faq summary {
  padding: 16px 20px;
  cursor: pointer;
  font-weight: 600;
  font-size: 0.88rem;
  list-style: none;
  display: flex;
  justify-content: space-between;
  align-items: center;
  color: var(--text-main);
  transition: color var(--transition), background var(--transition);
}

.ayuda-faq summary:hover {
  color: var(--primary);
  background: rgba(var(--primary-rgb), 0.03);
}

.ayuda-faq summary::-webkit-details-marker { display: none; }

.ayuda-faq summary .chevron {
  font-size: 0.7rem;
  color: var(--text-muted);
  transition: transform 0.3s ease;
  flex-shrink: 0;
}

.ayuda-faq details[open] summary .chevron {
  transform: rotate(180deg);
}

.ayuda-faq details[open] summary {
  color: var(--primary);
}

.ayuda-faq-answer {
  padding: 0 20px 16px;
  font-size: 0.84rem;
  color: var(--text-muted);
  line-height: 1.6;
}

.ayuda-faq-answer strong { color: var(--text-main); }

/* ── Chat IA ─────────────────────────────────────────────────── */
.ayuda-chat {
  display: flex;
  flex-direction: column;
  height: calc(100vh - 120px);
  position: sticky;
  top: 80px;
  overflow: hidden;
}

.ayuda-chat-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-color);
  display: flex;
  align-items: center;
  gap: 12px;
}

.ayuda-chat-avatar {
  width: 38px;
  height: 38px;
  background: var(--primary);
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--text-on-primary);
  font-size: 0.95rem;
  flex-shrink: 0;
}

.ayuda-chat-name {
  font-weight: 700;
  font-family: Outfit, sans-serif;
  font-size: 0.9rem;
}

.ayuda-chat-status {
  font-size: 0.72rem;
  color: var(--text-muted);
}

.ayuda-chat-msgs {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.ayuda-chat-msg {
  max-width: 82%;
  padding: 11px 16px;
  border-radius: 16px;
  font-size: 0.84rem;
  line-height: 1.5;
  animation: ayuda-msg-in 0.25s ease;
}

@keyframes ayuda-msg-in {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}

.ayuda-chat-msg.bot {
  align-self: flex-start;
  background: var(--bg-card);
  color: var(--text-main);
  border: 1px solid var(--border-color);
  border-bottom-left-radius: 4px;
}

.ayuda-chat-msg.user {
  align-self: flex-end;
  background: var(--primary);
  color: var(--text-on-primary);
  border-bottom-right-radius: 4px;
}

.ayuda-chat-typing {
  align-self: flex-start;
  padding: 11px 16px;
  border-radius: 16px;
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  font-size: 0.84rem;
  color: var(--text-muted);
  border-bottom-left-radius: 4px;
}

.ayuda-chat-input-area {
  padding: 12px;
  border-top: 1px solid var(--border-color);
  display: flex;
  gap: 8px;
}

.ayuda-chat-input-area .form-control {
  flex: 1;
  font-size: 0.85rem;
  border-radius: var(--radius-full);
  padding-left: 16px;
}

.ayuda-chat-send {
  width: 38px;
  height: 38px;
  border-radius: var(--radius-full);
  background: var(--primary);
  color: var(--text-on-primary);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform var(--transition), box-shadow var(--transition);
  flex-shrink: 0;
}

.ayuda-chat-send:hover {
  transform: scale(1.08);
  box-shadow: 0 2px 8px rgba(var(--primary-rgb), 0.4);
}

/* ── Contacto ────────────────────────────────────────────────── */
.ayuda-contacto {
  padding: 20px;
  text-align: center;
  margin-top: 16px;
}

.ayuda-contacto p {
  font-size: 0.85rem;
  color: var(--text-muted);
  margin: 0;
}

.ayuda-contacto strong { color: var(--text-main); }

/* ── Responsive ──────────────────────────────────────────────── */
@media (max-width: 1100px) {
  .ayuda-layout {
    grid-template-columns: 1fr;
  }
  .ayuda-chat {
    height: 400px;
    position: static;
  }
}

@media (max-width: 768px) {
  .ayuda-guides { grid-template-columns: 1fr; }
  .ayuda-chat { height: 350px; }
  .ayuda-faq summary { padding: 12px 16px; font-size: 0.82rem; }
  .ayuda-faq-answer { padding: 0 16px 12px; font-size: 0.8rem; }
}

@media (max-width: 480px) {
  .ayuda-guide { padding: 14px; }
  .ayuda-guide-icon { width: 32px; height: 32px; font-size: 0.85rem; }
  .ayuda-chat-msg { max-width: 90%; }
}